1. Information About Us
This Privacy Policy explains how EnglishRoads Tours ("we", "us", or "our") collects, uses, and shares your personal data when you use our website or book our guided tours. We are committed to protecting your privacy and ensuring your personal data is handled securely and in accordance with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR).
Data Controller: EnglishRoads Tours
Address: 15 Regent Street, London, England SW1Y 4LR, UK
2. Data We Collect
When you interact with our website or book an excursion, we may collect and process the following categories of data:
- Identity Data: First name, last name, title, and date of birth.
- Contact Data: Billing address, email address, and telephone numbers.
- Transaction Data: Details about payments to and from you, and other details of tours you have purchased from us.
- Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, and operating system.
3. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we use your personal data in the following circumstances:
- To perform the contract we are about to enter into or have entered into with you (e.g., fulfilling your tour booking).
- To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
- To administer and protect our business and this website (including troubleshooting, data analysis, testing, and system maintenance).
- Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests.
4. Data Security & Retention
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We limit access to your personal data to those employees, agents, and contractors who have a business need to know.
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.
5. Your Legal Rights
Under UK data protection laws, you have rights in relation to your personal data, including the right to:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to the processing of your personal data.
- Request restriction of processing your personal data.
If you wish to exercise any of the rights set out above, please contact us using the details below.
6. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact our data compliance team: